FAQ's

Common Questions

Q. How long does a B.E.S.T. Inline water filter last?

A. Unlike domestic units that need to be replaced regularly because of bacterial contamination, the B.E.S.T. filtration systems use the SilverSafe® technology to keep the filters bacteria free, so there is no time limit. It comes down to your usage. The rating on the carbon (chemical removal) is based on chlorine being added at the maximum allowable level. Very often, whether you are at home or traveling, the chlorine level fluctuates, often down to a point where there is very little (or sometimes, none at all). At this point the carbon isn’t being used up. Hence, you can often go beyond the 'Rated to treat' level. As a guide; if 1 person drank 2 litres of water per day, they would only drink 730 litres per year. We often say - "if it's still flowing good and still tasting good, then it's still good to use".

Q. What should I do when my filter is not in use? (ie - during periods of non-travel.)

A. B.E.S.T. Inline water filter - As the B.E.S.T. Inline is not a domestic filter, there is no special treatment you need to do, due to the inclusion of our SilverSafe® technology keeping the filter bacteria free. If your B.E.S.T. Inline is loose and used on an RV on your filling hose, just make sure the ends are sealed to stop vermin entering when not in use. Or if the inline is built-in under your sink point, there is nothing to do prior to storage. When you're ready to travel again, just flush a couple of litres of water through the unit is both directions before you use it to flush the membranes and freshen the carbon.

DOMESTIC / NON-B.E.S.T. filtration systems - These systems, whist removing the chlorine efficiently, have no ability to destroy bacteria leaving the 'bugs' free to continue multiplying. A common solution to this is to remove the cartridge, let it drain completely and dry out (the dryer the better), then wrap it up in plastic/plastic wrap. Unfortunately, this drying process can take a few days. The reason it needs to be absolutely dry is because the you need to store it in the freezer to kill the bugs. Storing it the fridge can merely send them into ‘hibernation’. Putting it in the freezer will kill them BUT if you haven’t drained it out completely - water expands when it freezes and becomes ice so this will put a split in the cartridge, which will damage the micron rating of the cartridge. So, next time you use it, the bacteria are free to pass through the crack. (NOTE - this crack may not be visible to the eye.) This storage process is the same for standard inline filters as well.

Q. I fill up at home from my rain water tank, so we’ll be alright won’t we?

A. Maybe... If you had your water tested at home, you would probably find out that it has some type of 'bug/s' in it. When you drink a certain type of water for long enough, you can build up an immunity to these 'bugs'.

When you fill your RV water tank with your rain water, this tank will be subjected to heat reflected off the road as you travel. This can be enough to encourage a rapid growth of bacteria ('bugs') to a level that your body is no longer happy with.

Solution - Always fill with a B.E.S.T. Inline to kill the bugs BEFORE they enter your tanks. This won't alter the taste of your rain water - it just makes it safe.